Sengex offers support services so that customers can gain the maximum benefits of our products and service. It provides a range of support options, designed to offer each customer an appropriate level of support.
We understand that our solutions are an integral part of your daily operations. To ensure your success, our knowledgeable support engineers are prepared to assist you, whether it’s a quick question or step-by-step assistance. Our Technical Support Help Desk personnel are dedicated to providing our customers access to the information, tools, and expertise you need and expect from your solution providers.
Licensed customers may receive support via telephone 87SENGEX80 (1-877-364-3980), email, or fax up to 24 hours a day, 7 days a week. Additionally, customers with current support contracts are entitled to receive updates and other logical enhancements to the licensed products.
InpixonTM Support Services and Portal
Sengex has been selected by Inpixon as the certified provider of support services for their Indoor GPS for security products.
InpixonTM customer’s requiring support services can submit requests by clicking on the image below, or visit https://sengex.zendesk.com/home where you can submit trouble tickets, see announcements, get answers from the community, and share your feature suggestions with us that will also be shared with the Inpixon development team.